- FREEHOUSE - INN - QUALITY DINING -
INSTRUCTIONS & FAQS:
How do I get started?
In three simple steps:
1. Sign up by clicking the button above or visiting https://thethrockmorton.5loyalty.com/
2. Get your QR code scanned each time you visit - make sure you do this, anytime before you pay
3. Get a free reward for your next visit - and keep collecting for more rewards!
I had an old style physical reward card, what happens to that?
This new loyalty rewards scheme has been introduced to offer you much greater rewards, in a format that is easier for our business to use. Therefore no new physical cards, or stamps will be issued.
If you have a full "old style stamp card" these can still be redeemed anytime until the end of October 2026
If you have a nearly full "old style stamp card" and you are disaponted about losing them, just sign up to the new scheme, then email a photo of your old stamp card(s) to sallyanddave@thethrockmorton.com and we might add an extra treat.
But don't forget, in this new scheme you get a free starter/dessert after your first visit, which is nearly ten time better than the old system!
What do I do to earn rewards?
You get a reward "stamp" everytime you visit (a visit is defined as a full dining experience including a minimum of 1 main course)
When you scan your QR code, the system will automatically add you a "stamp" for your visit.
There are also additional stamp cards for non main menu items (e.g. hot drinks stamp card), there are full details within the loyalty section of the app.
What rewards do I get?
The rewards you get may vary over time, they will be visible within the loyalty section of your account.
There is the main rewards which are based upon the number of your dining visits, and then additional "stamp cards" to reward the purchase of a particular product.
How do I save the login link as an "app"?
For ease we recommend saving the loyalty rewards as an "app" or "homepage link" on your phone, then with one touch you can collect, and see what you can redeem. This is how you do it....
Instructions for android running Chrome
You can also save your loyalty card to your apple or google wallet to collect stamps, however this wont show you what offers you have to redeem.
My account says not verified
When you sign up, you receive an email asking you to click to verify. If you cant find this email, it is probably in your junk/spam folder.
What if I forget to scan my QR code on my visit?
You must give your QR code to a member of the team before you pay. Unfortunatley it is not possible to add points after a transaction/visit has occurred.